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FAQ

Do you offer items or services that are not listed on your site?

Although we try our best to showcase all of our products and services we are always acquiring new talent and purchasing new and exciting event rental items. If you are looking for something specific and do not see it listed please do not hesitate to ask any of our event specialists.

What is your rain policy?

Here at Abbey Road Entertainment we understand that occurrences happen beyond anyone’s control that can lead to an event being cancelled. Our policy is that with 24 hour notice we will hold your payment as a credit to be used within 1 calendar year.

Do you just rent the equipment? Do you staff the event? Do you help plan the event?

We are as involved as you would like us to be. We staff events as well just rent the equipment. We can also help plan your event from inception until the doors close at the end of the evening.

Do you offer delivery?

For most of our equipment we require that we do the delivery, setup and pickup. This is to ensure that all the equipment gets to you in proper working order. Our experienced and courteous delivery team will walk you through the rental and explain anything and everything needed. Delivery/Setup/Pickup costs $199 unless stated otherwise by an Abbey Road Entertainment event specialist. For deliveries outside of regular business hours or outside the GTA additional charges will apply.

Do you own your equipment or do you rent through a third party?

Abbey Road Entertainment is the source for all your equipment needs. We own all our equipment, maintain and understand it inside and out. This allows for you the customer to be confident in the fact that we are able to bring you the best price as well as peace of mind knowing that you are hiring the source. Nobody knows our equipment like we do.

Do you carry liability insurance?

Abbey Road Entertainment carries 5 Million Dollars in General Liability insurance. This coverage covers all customers.

What is the booking process at Abbey Road Entertainment?

Great to hear you are planning on moving forward! Once you have spoken  to and been quoted by one of our event specialists an invoice and a contract will be sent to you via email. As soon as we receive the signed contract you will be officially booked into our calendar. We require a 50% deposit upon booking. The rest of the payment is due prior to your event.

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