FAQ2020-11-09T16:57:35-05:00

People playing Roulette at a casino night, having a great time! OUR FAQS Read about the most asked questions we get. Click Here to see our full selection of game rentals

FAQ

What is Abbey Road Entertainment’s service area?2020-08-06T13:17:26-05:00

While we are based in the Greater Toronto Area, we will and have traveled across Canada for events. If you are interested in our services, and your event is outside of the GTA, please feel free to reach out, and one of our event specialists will be happy to assist.

Is there a minimum order?2020-08-06T13:15:17-05:00

The minimum order for deliveries within the GTA is $750. The further away from Toronto your event is, the more the minimum order increases. Please request a quote or call one of our event specialists for accurate pricing for your event.

Is Abbey Road Entertainment insured?2020-08-06T13:19:30-05:00

Yes, we carry $5 million in liability coverage.

If I decide to move forward with a rental, what is the booking process?2020-08-06T13:16:35-05:00

Once you decide to give us the green light to move forward with a booking, we will confirm your event details and draft the contract and invoice for your review. We require a digital signature and a 50% deposit to firm up the booking. The remaining balance is due 48 hours prior to your delivery date. For pickup orders, full payment is due at the time of booking.

How long do I get my rental for?2020-08-06T13:19:02-05:00

Unless otherwise stated, our rentals are based on 24 hours. We do have various services, rentals, and packages that are based on different hourly time windows such as 3 hours, 4 hours, and 8 hours. Please let one of our event specialists know the time required, and the rentals or services that you are interested in, and we will be happy to provide an accurate estimate.

Can I pick up and return my rentals from Abbey Road Entertainment?2020-08-06T13:15:52-05:00

We have made some of our rental items available for pickup, but many of our items are fragile and require special care in transit. These items would have to be delivered and set up by our team. Please speak with one of our event specialists for more information.

Are there any timing restrictions for my delivery or pickup?2020-08-06T13:18:06-05:00

We are happy to accommodate your requested delivery and pickup time windows whatever they are. Additional fees may apply for delivery or pickup times that are outside of  our regular operating hours or on statutory holidays.

Go to Top